Skip to main content
Solved

Track changes for an asset

  • Feb 17, 2023 4:59 PM UTC
  • 2 replies
  • 129 views

davecarty
Mentor
Forum|alt.badge.img+13

Does anyone use IIQ to track changes for assets?

 

For example;

  • Record when a switch’s firmware is updated
  • Record when security patches are installed on a virtual server

How are you doing it? I’m not sure that creating a ticket each time for the asset would make for an easy to read change log.

Best answer by nburke

You could probably create a custom field for this purpose and then you could use that custom field as a filter in a custom view if need be.

View original

2 replies

nburke
Contributor
Forum|alt.badge.img+5
  • Contributor
  • Answer
  • Feb 17, 2023 8:24 PM UTC

You could probably create a custom field for this purpose and then you could use that custom field as a filter in a custom view if need be.


Forum|alt.badge.img+17
  • Specialist
  • Feb 20, 2023 4:48 PM UTC

I created an idea last week for making the asset timeline filterable, and then to piggyback off of @nburke suggestion if the timeline is filterable you could use a custom field for what you need and always track when it’s changed in the timeline tab.