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Tracking Untagged Assets

  • November 17, 2025
  • 3 replies
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How can we track untagged assets?

We have some low cost items, tools and accessories, that don’t warrant tagging, but we would still like to track that they were issued to someone.

Example: Our techs are issued various tools needed for their job: screwdriver, bits, crimpers, etc.. These individual pieces are impossible to track precisely, but we still want to make sure, 1. that the techs have the items they need, and 2. that they return, or report as lost, something that at least resembles what was issued.

We have thought about Parts, but that doesn’t look like it will work because, 1. parts attach to Tickets, not Users or Assets, and 2. we would need to manually add the parts back into inventory upon return, which is extra Permission delegation.

Best answer by Kathryn Carter

@PFolkens Thank you for submitting your question to our community! 😄 

We have actually created an additional module for this tracking! It is called iiQ Resources and is a great way to track those non serialized assets.

For your use here, I would suggest creating “tech kits” and create them as assets within the system that a tech can check out and have all the tools they should need. They are able to return it as needed. 

3 replies

Kathryn Carter
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  • Community Manager
  • Answer
  • November 18, 2025

@PFolkens Thank you for submitting your question to our community! 😄 

We have actually created an additional module for this tracking! It is called iiQ Resources and is a great way to track those non serialized assets.

For your use here, I would suggest creating “tech kits” and create them as assets within the system that a tech can check out and have all the tools they should need. They are able to return it as needed. 


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  • Author
  • Observer
  • November 18, 2025

@Kathryn Carter that is what I was afraid of. Now to see if they are willing to pay for this, or want me to Frankenstein something in Assets like we did with our previous system.


Kathryn Carter
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  • Community Manager
  • November 18, 2025

@PFolkens Good luck! Let us know if we can be of any assistance over here. 😄