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Unable to import file

  • Oct 13, 2026 2:10 PM UTC
  • 4 replies
  • 92 views

I am attempting to upload a .csv for asset updates (all currently exist in iiQ). I get this message: 

Error :: Object reference not set to an instance of an object.;

Best answer by BMolloy 690fed9 neshaminy

I’m getting the same message.

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    4 replies

    Forum|alt.badge.img

    I’m getting the same message.

      Kathryn Carter
      Forum|alt.badge.img+18

      ​@KCPSMike Thank you for submitting your question to our community! 😄  

      Cna you provide a screenshot of what you are seeing? I fear this will need to our through our Support Team. 

       

      Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!
      davecarty
      Mentor
      Forum|alt.badge.img+13
      • davecarty
      • Mentor
      • Oct 13, 2026 3:57 PM UTC

       

        Kathryn Carter
        Forum|alt.badge.img+18

        ​@davecarty ​@BMolloy 690fed9 neshaminy ​@KCPSMike This has been confirmed by our Internal team. Please submit a ticket to our Support Team in order to track who is affected by this. 

        Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!
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