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Question

What timezone?

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So we just verified an asset but we are confused with all of the different times being reported.

The history shows when it was “updated” as 3:02 PM but then states it was verified at 9:02 PM and if we go into the asset info it says 8:02 PM. Can our instance timezone be set properly by us or do we just need to look at the first timeline date (in gray not blue)? Thanks 

 

5 replies

Hannah Bailey
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@BCHSJAnderson 
Thanks for your question. Currently, I see that your timezone is set at EST. 
I can get that updated to CST. Please let me know if you would like for me to get that updated to CST. 

Hannah Bailey - Director, Customer Engagement
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@BCHSJAnderson 
Thanks for your question. Currently, I see that your timezone is set at EST. 
I can get that updated to CST. Please let me know if you would like for me to get that updated to CST. 

@Hannah Bailey I would appreciate this change. Thanks.

Hannah Bailey
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@BCHSJAnderson 
We have gotten this updated for you. Please let us know if you need anything else 😁

Hannah Bailey - Director, Customer Engagement
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Can we change our timezone in the Dashboard? We are in Arizona and so all ticket times are currenlty one hour ahead.

Kathryn Carter
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@MRiley 9201eb5 AFUHSD I have updated your time zone! Please let us know when this needs to be reverted back to Daylight savings time. 

Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!
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