Solved

Where did the view tickets button go?

Forum|Forum|11 months ago
December 10, 2024
4 replies
58 views

+5

chewb
Contributor

When I scan an asset, there is no longer a view tickets button. This was really handy because I am a field tech and I work on chromebooks daily.

Best answer by Kathryn Carter

@chewb Congrats, this fix has been deployed and is in your environment! Please let me know if you need anything else and if this is still occurring, please submit a ticket to support as they will be able to track and follow up on the fix.

+18

Kathryn Carter
Community Manager
Forum|Forum|11 months ago
December 10, 2024

@chewb Thank you for submitting your question to our community! 😄

This is an issue our team is currently looking into and is in development on my internal ticket. I will provide an update once I get one from our team!

Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!

C

J

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+18

Kathryn Carter
Community Manager
Forum|Forum|10 months ago
January 2, 2025

@chewb Be on the look out for our next Product Update. We should be seeing this fix released soon! 😄

Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!

Like

+18

Kathryn Carter
Community Manager
Answer
Forum|Forum|10 months ago
January 15, 2025

@chewb Congrats, this fix has been deployed and is in your environment! Please let me know if you need anything else and if this is still occurring, please submit a ticket to support as they will be able to track and follow up on the fix.

Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!