An Unassigned device is just that… unassigned.
Why wouldn’t Previous Owner ignore an “Unassigned” and retain the actual Previous Owner?
We need this for backtracking and reports.
Unassigned is NOT an Owner.
Does anybody have any thoughts?
Our typical process is Owner uses device, device is returned and Unassigned/Check-in, then device gets reissued to an Owner again.
With this process, we lose the 1st Owner information. It doesn’t make any sense.
Question
Why is Unassigned considered a Previous Owner?
Hi
I hope you’re doing great! In the process you mentioned above, when the device is checked-in and assigned to another user, the “Previous Owner” field’s data shows “Unassigned” instead of the previous owner in the timeline, is that correct?
I look forward to hearing from you!
Regards,
Jas
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