LIVE Back to School Training is back— offering sessions that dive into essential topics to enhance your knowledge and improve your efficiency with iiQ. Whether you are brand new to the system or just looking for a refresher, there is a little something for everyone:
- Utilizing the NEW AI Ticket Assistant
- Efficient ways of working with Tickets
- Leveraging Bulk Ticket Actions
- Creating Custom Views and Ticket Filtering
- Customizing Your Dashboard & Profile Options
- Managing Assets
- Accessing Additional Resources
By attending, you’ll also have the chance to win exclusive iiQ SWAG. To qualify, you must:
- Attend at least half of one of our engaging LIVE training sessions.
- Complete your iiQ Agent Certification in the iiQ Academy by August 28, 2026.
That’s all it takes! Once you’ve completed these two steps, your name will be entered into a raffle where you could be one of the lucky winners! We’ll be selecting 3 IT champions, and you’ll be celebrated in the iiQ Community.
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