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I need Renaissance Place added for Ticket Type/Model. It is currently not available in the Apps tab while logged in as an administrator. I am also unable to add it.

I also need Lexia and Clever added as well.

If you don’t see an option in that Apps tab, I think you need to create your own custom model - just like you would with hardware/devices. The apps are nice since they include some KB articles and such, so hopefully these resources get added at some point.

​@ELadnier 737a3e4 biloxi Thank you for submitting your question to our community! 😄

Just like ​@AMeyer Greendale Schools said you will need to create that new model. Here is the guide to get that set up: 

 

Thanks! This request can be closed as the issue has been resolved. I appreciate the assistance.

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