We just started using facilities. We are seeing that our techs are using the “Labor” button within the ticket instead of the “action” they did. We do not track labor this way and was wondering if there is a spot to remove this option completely to our maintenance techs do not confuse the action they are suppose to use.
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Are you referring to the button in the image below?
Yes that “labor” option.
https://community.incidentiq.com/topic/new?type=idea
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