Hello everyone,
I am going through the facility tickets and as one of the resolution actions is “repaired” but it prompts for a time entry (the time it took to repairs). Is there a way to remove the requirement to enter the time entry when selecting Repaired as resolution action
You cannot adjust what specific resolution actions require time versus which ones do not. This would be a great idea for our Idea Exchange here: https://community.incidentiq.com/ideas
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
