Integrating photos from iPhone into a ticket

  • 6 October 2023
  • 2 replies

I have been using Incidient IQ now for a little over a year on a PC, now I have been given an iPhone 13 to use and was told that I can send pictures from the iPhone into a ticket to document device damage.  Is there any documentation that shows how to do this, or hopefully a user guide that describes all functions of the Mobile App?


Best answer by Hannah Bailey 9 October 2023, 14:51

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Userlevel 7
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@RKupfer 4270da5 d83 Here is the knowledge base guide for working ticket with iiQ mobile app.

Thank you, I really appreciate this.