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Integrating photos from iPhone into a ticket

  • October 6, 2023
  • 2 replies
  • 85 views

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I have been using Incidient IQ now for a little over a year on a PC, now I have been given an iPhone 13 to use and was told that I can send pictures from the iPhone into a ticket to document device damage.  Is there any documentation that shows how to do this, or hopefully a user guide that describes all functions of the Mobile App?

Best answer by Hannah Bailey

@RKupfer 4270da5 d83 Here is the knowledge base guide for working ticket with iiQ mobile app. 

 https://community.incidentiq.com/general-information-88/working-tickets-in-iiq-mobile-324

2 replies

Hannah Bailey
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  • iiQ Community Manager
  • 1878 replies
  • Answer
  • October 9, 2023

@RKupfer 4270da5 d83 Here is the knowledge base guide for working ticket with iiQ mobile app. 

 https://community.incidentiq.com/general-information-88/working-tickets-in-iiq-mobile-324


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Thank you, I really appreciate this.

 

Rick