Solved

Integrating photos from iPhone into a ticket

  • 6 October 2023
  • 2 replies
  • 34 views

Badge

I have been using Incidient IQ now for a little over a year on a PC, now I have been given an iPhone 13 to use and was told that I can send pictures from the iPhone into a ticket to document device damage.  Is there any documentation that shows how to do this, or hopefully a user guide that describes all functions of the Mobile App?

icon

Best answer by Hannah Bailey 9 October 2023, 14:51

View original

2 replies

Userlevel 7
Badge +14

@RKupfer 4270da5 d83 Here is the knowledge base guide for working ticket with iiQ mobile app. 

 https://community.incidentiq.com/general-information-88/working-tickets-in-iiq-mobile-324

Badge

Thank you, I really appreciate this.

 

Rick

Reply