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We’re attempting to automate the location settings for an asset based of the assigned user in Mosyle.  The sync works as expected for the user.  If you assign an asset to a user in Mosyle the changes are reflected in iiQ but the location doesn’t change.  I thought it would be under custom mapping and set that up (see the picture) but that doesn’t seem to change anything at all.  Has anyone else accomplished this?

 

p.s. Bonus points if the location is cleared in iiQ when the asset is unassigned from a user in Mosyle!

 

 

@ElReidoBandito Thank you for submitting your question. 

Currently, you do not have your location turned on for Assets. If you click this box, have Mosyle update the location and then map the locations as you have, then you should be good to go! 

 


@Kathryn Carter Worked like a charm.  Thanks!!


@ElReidoBandito Happy to help and glad you are up and running properly now!! 😄


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