+3We have an SIS Integration (Rediker Admin Plus) using One Roster. I’m trying to cleanup our users and I’m finding there are many that have a status of “tobedeleted”. See the image below.
The issue is nothing happens with these users (parents and students) and I cannot find a way to delete them. The “Delete User” option is not available in the “Actions” menu. Does anyone have any insight on this?
Best answer by MPeters 48079a4 stjacademy
I did find a solution though. I went to users and filtered by Role and SIS User Status - Not Linked. With those results I was able to select all and delete the users. Of course I checked my data set first just to make sure these were the users I wanted to remove.
Thanks for your insight into this matter
The “to be deleted” option seems to have a variety of triggers depending on which SIS you’re using. I wish I could find a nice little checklist to reference, but no such luck.
I’ve referenced this iiQ article a bit as I was sorting out my own staff issues:
We use Infinite Campus as our SIS. In order for staff to show up as “active”, we need district assignments along with “employment assignment” information checkboxes checked off. Leaving all of them blank triggers “to be deleted” in OneRoster.
I’m not sure about students - somehow, those haven’t been an issue for us.
Do the students have active enrollments?
+3Okay, so that’s half of the puzzle. What’s your SSO? The student’s SSO account needs to be disabled, which then sets the user to the “no access” role, effectively hiding them from user views, etc.
+3So, if you go to their profile, at the top does it says “authenticated by Google SSO provider”, like my screenshot below?
If so, then check Apps>Manage>Google SSO. Users tab, about halfway down is Import Handling
Set to No Access should be checked/on.
+3I did find a solution though. I went to users and filtered by Role and SIS User Status - Not Linked. With those results I was able to select all and delete the users. Of course I checked my data set first just to make sure these were the users I wanted to remove.
Thanks for your insight into this matter
+18Thank you
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