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Hello: I am looking for where do I find the update. This is saying our connection is not supported. Where do I find the new supported API? 

 

 

​@JDonovan 57ac6b westbury Thank you for submitting your question!

From the iiQ perspective, the authentication and syncing all seem to be up to date and functioning correctly. Unfortunately I am not as familiar with the Infinite Campus/OneRoster side nor can I see what you are seeing within your internal applications. I would suggest to submit a support ticket to see if they have any additional suggestions for you. 

 

 

Thank you!

​@JDonovan 57ac6b westbury Thank you for submitting your question!

From the iiQ perspective, the authentication and syncing all seem to be up to date and functioning correctly. Unfortunately I am not as familiar with the Infinite Campus/OneRoster side nor can I see what you are seeing within your internal applications. I would suggest to submit a support ticket to see if they have any additional suggestions for you. 

 

 

Thank you!

Support from IIQ or my district? 

The application says it is not supported because it is out dated.

 

​@JDonovan 57ac6b westbury I would start with iiQ support then they may direct you to Infinite Campus/OneRoster support if they determine everything looks good on the iiQ side.

 

Here’s the link on how to submit an iiQ Support Ticket

 

Thanks!

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