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Rule to allow you to add a fee/fine to your ticket

  • August 5, 2024
  • 2 replies
  • 65 views

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I didn’t see it but is there a way to create a rule so a fine/fee is automatically added to the ticket when it’s created?  If not I think this would be a good idea

Best answer by jclark

It does not currently. Here is an idea to vote on for that!

 

2 replies

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  • Specialist
  • Answer
  • August 5, 2024

It does not currently. Here is an idea to vote on for that!

 


Kathryn Carter
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@ebloomfield33 Thank you for submitting your question to our community! 😄

@jclark is correct and it is not currently supported within our product; however, definitely head to that idea to upvote and comment your use case on!