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We’ve recently unveiled a new logo for our district, and I’ve noticed the old logo still hanging out in Incident IQ, how do I go about changing that?

 

@Zane Groven Thank you for submitting your question. 

Where on your site is the old logo? Have you reached out to your CSM yet? 


I have not reached out to my CSM yet, I wasn’t aware that this was something I couldn’t do on my own. Our old logo is showing up in the satisfaction surveys that we send out to our users after resolving a ticket.


@Zane Groven Have you updated the logo in site options? 

 


This is exactly what I needed to find! Thank you!


@Zane Groven Happy to help! 😄


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