Trying to create an Article to add a printer. I have made the category "Printer" . When I select save for the article I have made, a red prompt appears saying to "Select kb category". Nothing I type gives any results. There is nothing to select, so i cannot finish the article.
Best answer by Kathryn Carter
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+12
I am able to replicate this on your site, and it looks like it is not functioning as intended. Please submit a support ticket for this issue. Make sure to add that screenshot!
Link to submit a support ticket?
+12
You can submit a ticket through your help flyout on your dashboard within your iiQ site.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
