Hi Alyssa,

This does appear to be on your districts end.  These might appear spammy to some districts.  I would see if the email address can be whitelisted.

Thanks,

Scott

Thanks ​@svanassche_iiQ2. I figured as much since no one else had posted about it.

Will follow up with my colleagues to see what change we need to make.

​@AMeyer Greendale Schools My product update also went to my spam this morning  I am digging into it on my end as well! 

We had the same issue. Ours were being automatically quarantined by Microsoft. I didn’t realize that I hadn’t received an email in like 2 weeks despite being tagged in some comments on here. We had to allow community@incidentiq.com and release all of the quarantined emails so we could catch up on some reading lol. (hence me just now posting this reply...)

​@jclark Thanks for sharing your solution here! Glad you’re back 

I think I’m the only one here on community, so I just created a filter for my own inbox for now  Might dig into it more at some point; could be a great opportunity to learn some Google admin stuff.