As of this morning (possibly earlier than today), any email from the iiQ Community is landing in my Gmail spam folder. The messages have a banner above them that states: “The sender hasn't authenticated this message so Gmail can't verify that it actually came from them. “
Screenshot below. Is this something on our end that needs to be addressed?
Best answer by svanassche_iiQ2
Hi Alyssa,
This does appear to be on your districts end. These might appear spammy to some districts. I would see if the email address can be whitelisted.
Thanks,
Scott
+7Hi Alyssa,
This does appear to be on your districts end. These might appear spammy to some districts. I would see if the email address can be whitelisted.
Thanks,
Scott
Thanks
Will follow up with my colleagues to see what change we need to make.
+18
We had the same issue. Ours were being automatically quarantined by Microsoft. I didn’t realize that I hadn’t received an email in like 2 weeks despite being tagged in some comments on here. We had to allow community@incidentiq.com and release all of the quarantined emails so we could catch up on some reading lol. (hence me just now posting this reply...)
+18
I think I’m the only one here on community, so I just created a filter for my own inbox for now 😂 Might dig into it more at some point; could be a great opportunity to learn some Google admin stuff.
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