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Disable password reset button

  • July 8, 2022
  • 3 replies
  • 107 views
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The majority of password reset requests are from staff who do not have access to their email because they cannot login. Can the “forgot password’ button be hidden or removed? If not, can the Help is right around the corner! dialog be edited to refer them to a different option?

Best answer by JAdkins_iiQ

@Robert403 unfortunately, this button cannot be hidden and the message is universal. This would be a great suggestion for Idea Exchange: https://community.incidentiq.com/ideas 

JAdkins_iiQ
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3 replies

JAdkins_iiQ
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  • JAdkins_iiQ
  • iiQ Community Manager
  • Answer
  • July 11, 2022

@Robert403 unfortunately, this button cannot be hidden and the message is universal. This would be a great suggestion for Idea Exchange: https://community.incidentiq.com/ideas 

Jessica Adkins - Community Manager
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  • Robert403
  • Author
  • Observer
  • July 14, 2022

Thanks for the quick response!

JAdkins_iiQ
Hannah Bailey
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  • Hannah Bailey
  • iiQ Community Manager
  • July 15, 2022

@Robert403 
Thank you for going into our idea exchange and posting your idea. 😁
 

 

Hannah Bailey - Director, Customer Engagement
JAdkins_iiQ
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