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FYI - Permissions were removed by IIQ

  • August 27, 2024
  • 5 replies
  • 69 views

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It seems this update has wiped out our permissions.  I was an IIQ administrator and all my permissions were removed.  We have people on our facilities side that can’t even login anymore.  Anyone else notice this?  You might want to check your permissions.  

5 replies

Kathryn Carter
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  • Community Manager
  • August 27, 2024

@christine214 Thank you for submitting your question to our community! 😄

It looks like you were migrated to new Permissions last night. I am following up with my team now. 

Can you provide more details by submitting a ticket to support? 

 


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  • Author
  • Contributor
  • August 27, 2024

Already have


Kathryn Carter
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  • Community Manager
  • August 27, 2024

@christine214 What is the ticket number so I can follow?  


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  • Author
  • Contributor
  • August 27, 2024

My ticket for tech ticketing side of IIQ: 117581

Facilities created a ticket for their side: 117540


Kathryn Carter
Forum|alt.badge.img+18
  • Community Manager
  • August 27, 2024

@christine214 Our team is helping me look into this now. Thank you for your patience!