HR Onboarding Email

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Anyone know how not to have the IT tasks show on the employee onboarding email sent to the new hire. Those tasks are internal only. 



Best answer by Kathryn Carter 30 May 2024, 17:13

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@jmerwin Thank you for submitting your question to our community! 😄 

I see you are still onboarding HRSD with @Gmartin_iiQ. Since you are using subtickets under an HRSD parent ticket, the internal subtickets are showing on the onboarding email and new hire portal. I know you have a meeting tomorrow where they will address this further. Thanks. 

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Thank you @Kathryn Carter