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We have not been able to load tickets all morning.  Anyone else experiencing this issue?  I was finally able to create a support ticket...but that took forever to work as well.

 

@christine214 Good Morning, I have reported this to our team, and I will let you know when I get an update! 😄

@christine214 Looks like there was a fix to increase that capacity. Are you experiencing these long wait times still? 

Looks like it is loading now.

@christine214 Glad to hear it! 

IIQ is completely down now

Cloudflare timeout error for us.

IIQ isn’t even loading the login page for us currently.

Reporting in that IIQ isn’t loading tickets for our site either.

We have officially updated our status page for this ongoing issue. 

If you do not already follow our status page, please subscribe! https://status.incidentiq.com/

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Incident IQ is a service management platform built for K-12 school districts, featuring asset management, help ticketing, facilities maintenance solutions, and more.

Corporate Headquarters:
750 Glenwood Ave SE, Suite 320
Atlanta, GA 30316