Images on Knowledge Base Articles not loading?

Hi ​@ETugas 2534bc9 sccoe ,

I hope you’re doing great! I was able to upload and the image loaded successfully on the KB article. Could you please clear browser’s cache, disable any enabled browser’s extensions and try again to upload the image again to see if it loads?

Regards,

Jas

Hi Jas, 

I am able to upload new images into the article, but this error impacted the images in all of our KB articles.

Would the only way be to reupload all those images?

Thanks

I am having an issue with assets...it says we have 0 results when searching for assets.  Maybe the 2 things are related?  Maybe IIQ is having issues?

Nevermind….my issues have resolved.

​@christine214 Looks like those issues are not related. 

​@ETugas 2534bc9 sccoe Will you check those articles again? It might just be something with where your images are stored.