I’m trying to upload a logo to our iiQ for emails and login page, but it will not let us to move or properly center the bounding box to display our logo correctly. We have noticed the size constraints and have done the absolutele minimum size, but it still cuts off part of the image even at 100x100 pixels.
Is this a broken part of the website or am I just picking the wrong size for our image?
Good afternoon,
I hope you all are doing well! Thanks for reaching out. We’ll be happy to help with getting your logo uploaded properly. According to our knowledge base documentation, the recommended Logo sizing is 100x400 pixels.
Please find that documentation listed below.
If you all continue to experience issues uploading your district’s logo, please feel free to reach back out and we will gladly troubleshoot further. Let me know if this helps!
Best regards,
James Jones
Technical Support Specialist II
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