@jmerwin Thank you for submitting your question to our community!  

I want to call out Othello Schools @ROzuna 4479d91 othelloschools and @BShuler 403b04d othelloschools have an approval process with three levels. Would either of you mind sharing your workflow? 

Hello, anyone care to share?

@jmerwin I went and pulled an example from a site that has multiple approval layers.

1. They have their rule set up for when the ticket is created:

   

2. Next, they adjust the next set-up rules via the “when updated” trigger. 

   

3. Don’t forget to send the email when it is “sent for approval”

   

I hope this helps get you started 

@jmerwin Were you able to get something constructed? I am going to look above and see if I can leverage that, but was curious if you went a different route?

Great question @DE SysAdmin! @jmerwin What did you end up doing??