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Question

New Filtering or Searching options

  • Nov 5, 2026 2:19 PM UTC
  • 1 reply
  • 11 views

It would be very useful if we could search within a created view, or add a filter to a view that lets us get more granular. 

 

For example, I have a view that only has unresolved tickets, I would like to search within that view because the traditional search is global and includes closed tickets.

 

Either a way to add a filter that lets me search content in the issue description, or limit my search to tickets in a specific view.

1 reply

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  • Employee
  • Nov 5, 2026 3:08 PM UTC

Hi ​@Jaydon M! Thanks for your feedback and I’m happy to report you can already do this with custom views.
From a custom view look for the filter/funnel at the top right:

Filter/Funnel a Custom View

In this example my custom view is set for all open tickets. I’m going to funnel it down (temporarily) to a specific status of ‘In Progress’:

Filter/Funnel to In Progress

Now you can see our custom view has been narrowed down to just the tickets from the view in the ‘In Progress’:
 

Narrowed down view based on the funnel

Hope this helps!