Hi ​@DAdmin 24323bd claytonschools ! This is related to the intermittent issues we are currently having. As soon as we are fully restored, everything will be restored to your normal settings. Thank you for your patience and understanding!

​@DAdmin 24323bd claytonschools Thank you for submitting your question to our community!

It is likely that this is related to the current issue. You can still call or email our support team to get this issue logged: 

Our policies have been restored and the seems to be back to normal.  Only thing that isn’t there still is the help option.  Thank you for such quick responses.

The Help option should be restored now as well. Please refresh your page.

Thanks for linking to the support contact page. Could not figure out how to submit a support request since the help option is now missing.

Waiting for our permissions to be restored. 

Is the status page in that KB correct? 

Status incident page: http://status.insided.com/

looks like that is for GainSight.

​@esam That one is close, however, we use the incidentiq link! 

If you do not already follow our status page, please subscribe! https://status.incidentiq.com/

​@Kathryn Carter the link that ​@esam provided is from the KB article you provided earlier in the thread. Seems it needs an edit!

Article: 

Another screenshot:

​@AMeyer Greendale Schools UPDATED! Thanks ​@esam for the catch!