I noticed in the last 2 months or so that my (as well as my co-workers’) ticket views page will not load completely unless we scroll all the way to the bottom first. If I have 200 items viewable on my page, I have to scroll through all of them to be able to search through efficiently. I didn’t see any other post about this, are we the only ones or is everyone having this issue? This did work in the past where once the page was loaded it also loaded every item specified in my page size (100, 200, etc). It does also work with rooms and user lists, so it only seems to be affecting the ticket views. Any ideas?
Question
Pages not loading completely
+1
+18
Have you seen a surge or increase in tickets versus those other sections of iiQ? If you are seeing these slow loading times, reach out to our Support Team and they may be able to provide additional insight for you.
+1Hi Kathryn,
No, there has not been a surge of tickets. I did create a support ticket and then an idea exchange post as well. Thank you.
+18
If this happens again, I would suggest documenting it and immediately reporting to support. However, since we cannot replicate on our end, it could be your wifi or cache not loading properly. I would suggest a restart & clearing cache. 😄
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