Skip to main content
Question

Platform down?

Forum|alt.badge.img+1

Everything is running extremely slow or not loading at all, both on the ticketing side and asset side. We can’t do anything on the platform. Already tried the usual troubleshooting of clearing browser cache, etc. The platform status page states there’s no issue.

    5 replies

    Contributor
    Forum|alt.badge.img+8

    Same issue here.

    Forum|alt.badge.img+3

    Same issue with us. Can randomly get to pages.

      Hannah Bailey
      Forum|alt.badge.img+19

      ​@ATridgell 501244 wwrsd  ​@christine214 ​@CRoth 77076eb olsd 


      Our team is currently investigating this issue.

      Hannah Bailey - Director, Customer Engagement
        Forum|alt.badge.img+1

        UPDATE: It looks to be running a bit better now. Hopefully, it stays that way.

        Forum|alt.badge.img+3

        We are still experiencing issues. Pages not fully loading.

         

        Terms & ConditionsAccessibility statement
        Incident IQ logo

        Incident IQ is a service management platform built for K-12 school districts, featuring asset management, help ticketing, facilities maintenance solutions, and more.

        Corporate Headquarters:
        750 Glenwood Ave SE, Suite 320
        Atlanta, GA 30316