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Question

so many problems with iiQ platform nowdays

  • October 9, 2024
  • 3 replies
  • 79 views

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What is happening with iiQ platform? It has so many problems now, almost on weekly basis. 

It is frozen/spinning again 8:20am EST 10/9/2024

3 replies

Kathryn Carter
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  • Community Manager
  • October 9, 2024

@SQi 630ddbd nashoba Thank you for submitting your question to our community! 😄

We have checked your site and have not seen the frozen/spinning this morning. Are you still experiencing this? Have you cleared your cache? 


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It is working now. However it was not at the time mentioned. We have a team of 7 people at different locations and all experienced the same, while other websites/internet apps are working normally.

 

This is not a single incident, there has been too many technical issues since spring this year. not sure what happened.  


Kathryn Carter
Forum|alt.badge.img+18
  • Community Manager
  • October 9, 2024

@SQi 630ddbd nashoba Our team is looking into the back end of what could have happened this morning since it only affected your site. I hope to provide an update by tomorrow. 😄