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SSO Not working

  • Jun 19, 2025 11:44 AM UTC
  • 5 replies
  • 204 views
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Our district is having issues with SSO to the platform this morning. And “Unable to login with the username and password provided. You might not have permission for this system. Please contact your school admin.”

      5 replies

      Forum|alt.badge.img+1

      Same for us. Doing inventory at a highschool and it went down at the worst moment. 

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        • Keith
        • Author
        • Observer
        • Jun 19, 2025 12:03 PM UTC

        Yep, device hand-in day today too...wondering if it might be down until tomorrow:

         

        Forum|alt.badge.img

        8:20 eastern… able to log in now

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        • Keith
        • Author
        • Observer
        • Jun 19, 2025 12:30 PM UTC

        Seems to be back up, for now. Have had several challenges the last week or so. 

        Good luck everyone!

          Hannah Bailey
          Forum|alt.badge.img+19
          • Hannah Bailey
          • iiQ Community Manager
          • Jun 19, 2025 2:28 PM UTC

          ​@Keith ​@DJohnson 9839102 newton 

          A fix has been made. If you continue to experience issues, please submit a support ticket for assistance.

          Hannah Bailey - Director, Customer Engagement
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