Here is what I would like to do.
I recently added some custom values for our Backup Batteries.
One of the values is a “replacement date” which is a “date value”
I would like to be able to build some form of rule automation that runs Daily/weekly that will basically look at those date values, and if any of those date values are $NumberOfDays away that it will create a ticket, assign it to someone, to tell them that they need to order replacement batteries.
How can I make this happen?
Please and thanks!
Best answer by ttownes_iiQView original
Sounds to me like what you would need is a moving date range filter, but that option is currently limited to specifics and not something that you can set and it dynamically change based on today’s date.
There’s a few idea posts (linked below) that I would recommend upvoting to try to get some eyes on them - I’m honestly surprised they haven’t been merged lol. This is something we need to see too, for MANY reasons similar to yours.
Thanks so much, I upvoted, but didn’t really add to the comment thread.
Should I put into the comments on that other thread/idea about how it being added would give me the ability to do the thing I want to do?
Finally, this use case is specific and likely widespread enough I’ve created a dedicated solution idea for it here that the community can vote on: