Skip to main content
Solved

Updating Parts Cost

  • December 19, 2025
  • 5 replies
  • 141 views

Forum|alt.badge.img

Why is updating the cost of a part is complicated? 

The BOT initially referred me to Import Parts which does not have Unit Cost. When I mentioned that, it corrected itself and told me to Import Inventory. Which I did, then I noticed that it skipped the part because it was saying that no parts are found. 

Long story short, I exported the part, updated the cost and import the file. Then had to made sure that Qty Available at Location(s) is mapped to Location even though that field is empty before it allowed me to import the inventory and change the Avg Cost. 

There has to be a easier way of updating this...

Best answer by Kathryn Carter

@JChua 517ab93 southorangetown Thank you for submitting your question to our community! 😄 

I totally agree it seems like a roundabout way of updating parts. I think if you had started with importing inventory, it would have been an easier to start. All of the information should be included within the importing session where you can update the location and cost. 

 

5 replies

Kathryn Carter
Forum|alt.badge.img+18
  • Community Manager
  • Answer
  • December 22, 2025

@JChua 517ab93 southorangetown Thank you for submitting your question to our community! 😄 

I totally agree it seems like a roundabout way of updating parts. I think if you had started with importing inventory, it would have been an easier to start. All of the information should be included within the importing session where you can update the location and cost. 

 


Forum|alt.badge.img

Thanks ​@Kathryn Carter , this would mean that I need to import the part everytime the cost changes


Kathryn Carter
Forum|alt.badge.img+18
  • Community Manager
  • January 8, 2026

@JChua 517ab93 southorangetown Yes, correct. Which is not ideal, however hopefully those parts do not change as often! 


Forum|alt.badge.img+4
  • Contributor
  • July 18, 2026

If I import the new cost of a part, does it change the price on current or past tickets where the cost differs? I need the price of the part to maintain its historical price. This is important for our reports to the state.


Kathryn Carter
Forum|alt.badge.img+18

@MaryReed It is my understanding it should not change the historical price but just adjust moving forward.