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Question

Webhook Failure Alerts

  • October 14, 2026
  • 1 reply
  • 20 views

JThiess 3031b94 ecasd

I’m wondering if there’s any way to be alerted/notified of failed rules involving API calls / Webhooks. Right now, if a API fails, the only way I know to find that information is in the rule logs of a ticket, or occasionally the jobs page in the Admin tab.

This information is incredibly important, so it seems odd to me that I wouldn’t be able to get these failures as an alert, similar to the sync alerts that exist in site options.

1 reply

Kathryn Carter
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​@JThiess 3031b94 ecasd Thank you for submitting your question to our community! 😄  

As far as I am aware, failures of webhooks & API would need to be alerted through where they are hosted. We do not currently support them within iiQ. You can submit this to our Idea Exchange here: https://community.incidentiq.com/ideas