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Question

2/13 iiq issues (tickets not loading)

  • February 13, 2025
  • 7 replies
  • 109 views
A
Participant
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Is anyone else not able to load tickets this morning? 

    7 replies

    bwilkerson
    Contributor
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    • bwilkerson
    • Contributor
    • 41 replies
    • February 13, 2025

    Yes.  IIQ is once again painfully slow and severely impacting our ability to service our teachers and students.   It has been a frustrating school year with IIQ with the performance issues.  

    “Have you tried turning it off and on again” - Roy Trenneman
    A
    Contributor
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    • angiejaeger
    • Contributor
    • 51 replies
    • February 13, 2025

    We have the same thing, pages not loading or painfully slow.  We had the same thing on Tuesday of this week  I have submitted a ticket on it also

    D
    Contributor
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    No issues here.

    M
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    • MBesnier
    • Observer
    • 21 replies
    • February 13, 2025

    No issues here in NY

    A
    Mentor
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    Had a brief slowness 30ish minutes ago but our instance is currently fine.

    Alyssa Meyer - Tech Lady, Superhero & Guru (depending on who you ask)
    Hannah Bailey
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    • Hannah Bailey
    • iiQ Community Manager
    • 1878 replies
    • February 13, 2025

    ​@akorkishko and ​@bwilkerson 

    If you are still experiencing slow performance, please submit a ticket to our support team.

    Hannah Bailey - Director, Customer Engagement
    A
    Participant
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    • akorkishko
    • Author
    • Participant
    • 95 replies
    • February 13, 2025

    Seems like it has been resolved for today, thanks


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    Incident IQ is a service management platform built for K-12 school districts, featuring asset management, help ticketing, facilities maintenance solutions, and more.

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