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Add Parts Based on Resolution Actions

  • March 11, 2024
  • 1 reply
  • 46 views

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I want to be able to create a resolution action, and when the action is selected parts are added automatically from the building location. This would be beneficial when creating, repairing, replacing devices.

Best answer by Kathryn Carter

@cris.ward Thank you for submitting your question to our community! 😄

My first thought is to add the part via shortcut! 

I think adding parts via rules would be a great idea for our Idea Exchange! You can head here to submit that: https://community.incidentiq.com/ideas

1 reply

Kathryn Carter
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  • Community Manager
  • Answer
  • March 13, 2024

@cris.ward Thank you for submitting your question to our community! 😄

My first thought is to add the part via shortcut! 

I think adding parts via rules would be a great idea for our Idea Exchange! You can head here to submit that: https://community.incidentiq.com/ideas