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Adding a follower to tickets

  • Oct 21, 2025 4:20 PM UTC
  • 6 replies
  • 273 views
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How do you add another tech to the ticket 

Best answer by JCooley_iiQ

You can add them from the followers tab in a ticket! 

 

 

 

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6 replies

JCooley_iiQ
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  • JCooley_iiQ
  • Employee
  • Answer
  • Oct 21, 2025 4:23 PM UTC

You can add them from the followers tab in a ticket! 

 

 

 

Austin Cooley - Technical Support Specialist
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    Thank you 

      MCruz_iiQ
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      • MCruz_iiQ
      • Employee
      • Nov 4, 2025 5:46 PM UTC

      Good Work! ​@JCooley_iiQ 

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        Thank you very much 

          jerickson
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          • jerickson
          • Observer
          • Nov 5, 2025 5:25 PM UTC

          You can also create Teams with several techs and assign tickets.

           

           

            Kathryn Carter
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            That is a great call out ​@jerickson! 😄 This would require an additional step of getting those teams assigned ahead of time!  

             

            Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!
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