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Is there a way to have followers from a parent ticket auto map to the sub ticket. I know you can add followers based on location but am curious if there was an option without writing a super complicated rule to just have this happen…. Im guessing by asking the question there isn't going to be an easy Variable data point rule that I missed but I can dream. Any advice on not writing what seems like a million rules would be appreciated. 

Hi ​@BStead 367a84d nclack

Thanks for your question. Unfortunately, there isn’t a (dynamic) way to automatically apply followers from a parent ticket to a subticket. There’s an existing idea for this feature—feel free to upvote it here: 

 

Thanks!


Thanks ​@AHolley_iiQ I have gone and upvoted and added a comment to the already existing idea.


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