Is there a way to have followers from a parent ticket auto map to the sub ticket. I know you can add followers based on location but am curious if there was an option without writing a super complicated rule to just have this happen…. Im guessing by asking the question there isn't going to be an easy Variable data point rule that I missed but I can dream. Any advice on not writing what seems like a million rules would be appreciated.
Solved
Advanced Sub Ticket Rules for followers.
+4Best answer by AHolley_iiQ
Hi
Thanks for your question. Unfortunately, there isn’t a (dynamic) way to automatically apply followers from a parent ticket to a subticket. There’s an existing idea for this feature—feel free to upvote it here:
Thanks!
+10Hi
Thanks for your question. Unfortunately, there isn’t a (dynamic) way to automatically apply followers from a parent ticket to a subticket. There’s an existing idea for this feature—feel free to upvote it here:
Thanks!
+4Thanks
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