Can requesters select a parent asset such as a Chromebook cart during ticket submission and then choose one or more linked child Chromebook assets from that cart, based on room/staff associations?
Solved
Allow teachers to choose Chromebooks from a cart when creating a ticket
Best answer by JDhanjal_iiQ
Hi
I hope you’re doing great! Currently, the ability to choose and add one or more assets to a ticket isn’t available. But there is an open idea regarding this to give Requesters the ability to add multiple assets to one ticket. I’ll share the link to that Idea below:
https://community.incidentiq.com/ideas/add%2Dmultiple%2Ddevices%2Dto%2Done%2Dticket%2D680
Feel free to upvote and share your thoughts on this idea. All the updates regarding this will be posted there. I hope this helps! If you have any questions or concerns, please let me know. May you have a great rest of your day!
Regards,
Jas
Hi
I hope you’re doing great! Currently, the ability to choose and add one or more assets to a ticket isn’t available. But there is an open idea regarding this to give Requesters the ability to add multiple assets to one ticket. I’ll share the link to that Idea below:
https://community.incidentiq.com/ideas/add%2Dmultiple%2Ddevices%2Dto%2Done%2Dticket%2D680
Feel free to upvote and share your thoughts on this idea. All the updates regarding this will be posted there. I hope this helps! If you have any questions or concerns, please let me know. May you have a great rest of your day!
Regards,
Jas
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