Is there a way to automatically resend the email to the admin for Approval?
My initial thought was after 7 days, after 3 days, than daily, but I do not see anything that would trigger after the initial email.
Is there a way to automatically resend the email to the admin for Approval?
My initial thought was after 7 days, after 3 days, than daily, but I do not see anything that would trigger after the initial email.
Best answer by Layla Stone
I’m happy to let you know we just released an enhancement over the weekend that allows email alerts to be sent to “Approvers” or “Approving Teams” automatically for Stale tickets via a Rules Action option.
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