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Does anyone automatically create a ticket for a new student/staff that is synched from Genesis? We are looking to generate a ticket for new students or staff that are created via a Genesis sync. We currently do a nightly sync from Genesis (Student Information System) 

 

Thanks!

@tomcat1015 Thank you for submitting your question to our Community. 

Please check out this thread first and let me know if this solves your question! 😄

 

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Incident IQ is a service management platform built for K-12 school districts, featuring asset management, help ticketing, facilities maintenance solutions, and more.

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