When I assign a ticket to a different agent I am automatically made a follower on that ticket. Is there a way to disable/toggle this feature?
Best answer by PBauchan 650c0fd mvsd
View originalWhen I assign a ticket to a different agent I am automatically made a follower on that ticket. Is there a way to disable/toggle this feature?
Best answer by PBauchan 650c0fd mvsd
View originalI finally found another thread and associated Idea suggestion that touches upon the issue I brought up in my original post:
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