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Automatically Following Ticket After Assigning to Different Agent

+6

When I assign a ticket to a different agent I am automatically made a follower on that ticket. Is there a way to disable/toggle this feature?

Best answer by PBauchan 650c0fd mvsd

I finally found another thread and associated Idea suggestion that touches upon the issue I brought up in my original post:

+6

I finally found another thread and associated Idea suggestion that touches upon the issue I brought up in my original post:

+18

@PBauchan 650c0fd mvsd I am so glad you found the idea to upvote 😄

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