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Is it possible to change / alter or select other Icons to the main categories ?

 

 

 

Hi ​@ADeLacy! Thanks for reaching out. The ticket type (main category) icons cannot currently be changed. Please upvote the existing idea for this below: 

https://community.incidentiq.com/ideas/i%2Dwould%2Dlove%2Dto%2Dbe%2Dable%2Dto%2Dchange%2Dthe%2Dicon%2Don%2Dthe%2Dticket%2Dtype%2D981

Thanks!

 

Best,

Ashley

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