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Can you filter tickets by followers

  • July 22, 2022
  • 1 reply
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I was looking for a way to create a ticketing custom view filtered by followers. Specifically I wanted to create a custom view to show tickets I am following so I can add that view to my dashboard and quickly see the status of tickets I am following.

Best answer by Hannah Bailey

Hey @schuylerh 
Great question! 
There is the tab “Tickets you are following” on the left navigation. 
 

 

 

But you can also create a custom view and then add it to your dashboard. I would filter by the “ticket attribute > I am a follow”. 
 

 

 

I hope this helps 😄

1 reply

Hannah Bailey
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  • iiQ Community Manager
  • Answer
  • July 25, 2022

Hey @schuylerh 
Great question! 
There is the tab “Tickets you are following” on the left navigation. 
 

 

 

But you can also create a custom view and then add it to your dashboard. I would filter by the “ticket attribute > I am a follow”. 
 

 

 

I hope this helps 😄