I have a ticket that had a spare attached to it. I checked in the spare, but the ticket is saying that the spare is still checked out. I even tried re-checking out the spare and turning it back and it and that did nothing but make a duplicate record. Any help would be much appreciated because I cannot close the ticket until the spare is returned. I even tried closing the ticket as a duplicate and it said that the spare had to be returned before the ticket can be closed.
Best answer by JDhanjal_iiQ
Hi
I hope you’re doing great! You can reach out to IIQ Support, share the ticket number and I’d like to let you know that the Support team would be more than happy to complete this action on your behalf. Once this action is completed, you will be able to close the ticket. I hope this helps! If you have any questions or concerns, please let me know. May you have a great rest of your day!
Regards,
Jas
Hi
I hope you’re doing great! You can reach out to IIQ Support, share the ticket number and I’d like to let you know that the Support team would be more than happy to complete this action on your behalf. Once this action is completed, you will be able to close the ticket. I hope this helps! If you have any questions or concerns, please let me know. May you have a great rest of your day!
Regards,
Jas
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