I have two tickets (#14261 and #13723) that cannot be closed due to a glitch that occurs when trying to return them to spare pool. I have returned the spare and it is no longer assigned to them, however it won’t complete the action therefore preventing the ticket from closing.
Solved
Cannot resolve two tickets due to returning spare glitch
Best answer by AMeyer Greendale Schools
I’m sure someone from the iiQ community team will address that for you, but make sure you submit a support ticket as well. I’ve run into this issue at least 3 times in the last two months.
Here’s the info for contacting support:
I’m sure someone from the iiQ community team will address that for you, but make sure you submit a support ticket as well. I’ve run into this issue at least 3 times in the last two months.
Here’s the info for contacting support:
+17Thanks
Yes, please submit a support ticket
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