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Character Limit on Issue Description

  • May 16, 2025
  • 2 replies
  • 37 views

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Is there a character limit when adding text in the Issue Description box?

We have started creating tickets via API and would like to know if there is a character limit so we can prevent errors from happening when attempting to create a ticket.

It would also be great to add a character limit amount to the Issue Description section on the front end, as well. (i.e. Character limit: 0/500)

 

Best answer by Melissa_iiQ

Good Morning ​@JBauer 693f843 mva as far as I am aware, there is not a character limit. Past districts have tested it using Lorem ipsum and have not found a limit. I hope this helps!

 

2 replies

Melissa_iiQ
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  • Employee
  • Answer
  • May 19, 2025

Good Morning ​@JBauer 693f843 mva as far as I am aware, there is not a character limit. Past districts have tested it using Lorem ipsum and have not found a limit. I hope this helps!

 


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Hi ​@Melissa_iiQ I tried that as well and didn’t get a character limit. Thank you!