If you create a ticket on behalf of someone else and add a comment to the ticket does the on behalf of receive the comments or just the person who submitted the ticket?
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Creating a ticket on behalf of someone else - notifications
+1Best answer by MBesnier
Good Morning,
Everyone on the ticket will receive the comment as long as you make it visible to Requestor.
Hope this makes sense.
Michele
Good Morning,
Everyone on the ticket will receive the comment as long as you make it visible to Requestor.
Hope this makes sense.
Michele
+15
You can always adjust notifications via site options as well:
+11Love ALL this collaboration!
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