When getting an IIQ app notification, I’m curious if there is a way to see a more in-depth version of those. For example, when getting notifications, I see something like “ticket #1234 updated”. Is there a way for the notifications to show a brief issue description? That way I can see a preview of what the end user said in the ticket or at least get an idea of what the ticket is for without opening up the app.
Solved
Custom Mobile App Notifications?
Best answer by DDonaldson_iiQ
Hello
At this time, it appears that we cannot make an adjustment to see a preview of a brief description of the ticket update. Please feel free to submit an idea: https://community.incidentiq.com/ideas
Thanks,
Dani Donaldson
+2Hello
At this time, it appears that we cannot make an adjustment to see a preview of a brief description of the ticket update. Please feel free to submit an idea: https://community.incidentiq.com/ideas
Thanks,
Dani Donaldson
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