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When getting an IIQ app notification, I’m curious if there is a way to see a more in-depth version of those. For example, when getting notifications, I see something like “ticket #1234 updated”. Is there a way for the notifications to show a brief issue description? That way I can see a preview of what the end user said in the ticket or at least get an idea of what the ticket is for without opening up the app. 

Hello ​@BBaird 779470 kenton,

 

At this time, it appears that we cannot make an adjustment to see a preview of a brief description of the ticket update. Please feel free to submit an idea: https://community.incidentiq.com/ideas

 

Thanks,

Dani Donaldson


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